Refund policy
Refunds and returns
We want you to love your Guardians of Albion gear. If something isn't right, here's how we'll help.
Changed your mind?
Our designs are standard, not personalised, so you can cancel your order within 14 days of the day it's delivered. Just let us know within those 14 days, then send the item back within 14 days of telling us.
- Items must be unworn and unwashed.
- You pay for return postage, unless the item is faulty.
- We'll refund you within 14 days of getting the item back, including the original standard delivery charge, to your original payment method.
Faulty, damaged or misprinted?
Sorry about that. Email us a photo within 30 days of delivery and we'll replace it or give you a refund, at no cost to you.
How to start a return
Email goa.submissions@gmail.com with your order number (and a photo if the item is faulty). We'll email you the return details.
Your rights
This policy doesn't affect your statutory rights.
Guardians of Albion is created by Luke Colwell Trades LTD (company no. 17033726).